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How 77royal Handles Your Personal Data

This privacy policy explains what information we collect when you use 77royal, how we use it, and what choices you have over it.

Data collected at account creationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to request access or deletionContact us to update your details

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Data We Collect and Why We Hold It

77royal Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, email address, phone number and the payment method details you provide — including records tied to bKash, Nagad and Rocket transactions. We use this to verify your identity, process deposits and withdrawals, and keep your

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account secure. We also collect device and browser data automatically when you load the site on mobile or desktop. This helps us understand how the platform performs and where access issues occur. We do not sell your personal data to third parties. Data shared with payment
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processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. Retention periods depend on the type of data: account identity records are kept while your account is active and for a reasonable period after closure; transaction logs are
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held in line with applicable financial record requirements. Your continued use of 77royal after any update to this policy means you accept the revised terms. Availability of this platform and the rights described here depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We handle your data through four consistent practices: secure storage, controlled access, transparent cookie use and a clear process for account holders who want changes made. These are not just internal rules — they shape how every account interaction works, from your first bKash deposit to a withdrawal request on Rocket.

Secure Storage Your account data is stored using SSL encryption. Only authorised system processes and verified support staff can access your account records — not the general team.

Cookie Use We use cookies to keep your session active, remember your language setting and understand which sections of the lobby you visit most. You can adjust cookie preferences in your browser settings at any time.

Retention and Deletion We keep account identity data while your account is open. Once you close it, records are retained only as long as applicable rules require, then deleted or anonymised.

Requesting Changes To correct your registered name, phone number or email, contact support via live chat or email. Identity verification is required before any change is applied to your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete specific records, or correct something in your account profile, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the account help section on mobile. We aim to respond to data requests within a reasonable timeframe — complex requests may take longer.

Live Chat Start a chat session from any page on the site. Tell the agent you have a privacy request and they will route it to the right team.

Email Support Send your privacy or data request by email. Include your registered account phone number so we can verify your identity quickly.

Account Help Section On mobile, open your account menu and select Help. From there you can submit a written request about data access, correction or removal.

What You Asked About Your Privacy

Below are the questions we hear most often about data, account privacy and your rights on 77royal. If your question is not covered here, reach out through live chat or the account help section.

We collect your name, phone number, email address and the payment details you enter — including bKash, Nagad or Rocket account numbers used for deposits or withdrawals.

Yes. Contact support by live chat or email, verify your identity and request deletion. We will remove your data subject to any retention obligations that apply under local financial rules.

We only share data with payment processors — bKash, Nagad, Rocket — and only what is needed to complete your transaction. We do not sell your data to marketers or unrelated third parties.

Transaction records are held in encrypted storage. They are accessible to authorised verification staff only and are retained in line with applicable financial record-keeping requirements.

Open the account help section on mobile or contact support via live chat. Provide your registered phone number for identity verification, then state what needs to be corrected.

Yes, we use cookies for session management and site analytics. You can adjust or block cookies through your browser settings, though some account features may not work without them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 77royal Handles Your Personal Data

Data Handling, Cookies and Account Security

Reach Us About Your Privacy

What You Asked About Your Privacy

01 What personal data does 77royal collect when I register?

02 Can I ask 77royal to delete my account and personal data?

03 Does 77royal share my data with third parties?

04 How are my bKash and Nagad transaction records stored?

05 How do I correct wrong information in my 77royal account?

06 Does 77royal use cookies and can I turn them off?

Privacy Policy

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