Reference

Terms That Govern Your 77royal Account

These terms set out what you agree to when you open and use a 77royal account, including how deposits via bKash, Nagad, and Rocket are handled and what applies based on your location.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessSubject to local law
77royal Terms That Govern Your 77royal Account
HOW WE HANDLE IT

Account Security and Your Rights

Your account data is stored with encryption in transit and at rest. We do not share your personal details with third parties outside what is needed to process your bKash, Nagad, or Rocket transactions and to meet any legal obligations in your region. You can request a copy of the data we hold on your account by contacting support — we process those requests in line with applicable data rules for your jurisdiction.

Data Retention We keep account and transaction records for as long as required by the regulations that apply to your region, then delete or anonymise them.
Account Access You can update your registered wallet number or contact details from the account settings page; changes to payment methods require identity verification.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used; you can manage these in your browser settings.
Data Requests To request access to, correction of, or deletion of your account data, contact support with your registered wallet number and we will handle it promptly.
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready — it speeds up the review. We aim to respond to written queries within one business day.

Live Chat Open the chat window from your account dashboard for real-time help with terms queries or account access questions.
Email Support Send detailed terms or account questions to our support address; include your registered wallet number for faster handling.
Help Centre Our help centre covers common terms questions, account verification steps, and wallet deposit and withdrawal processes.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, wallet rules, data, and what to do if something goes wrong.

Account eligibility depends on your local law and the regions we currently support. Check the eligibility section during registration — if your region is not covered, the account cannot be created.

The core account terms stay the same regardless of which wallet you use. Each wallet provider also has its own terms, and both sets apply when you make a deposit or withdrawal.

We retain transaction and identity records for the period required by applicable regulations in your region. After that period, records are deleted or anonymised. Contact support to start the account closure process.

Yes. Contact our support team with your registered wallet number and a written request. We will confirm what data we hold and provide it in line with the data rules that apply to your jurisdiction.

Gather your bKash, Nagad, or Rocket transaction reference and contact support via live chat or email. We cross-check against the wallet record and resolve confirmed errors to your account wallet.

We post the updated version on this page with a revised date. Continuing to use your account after an update means you accept the new terms. Check this page if you want to review the current version at any time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.